Welcome Back

As the situation evolves, we’ll adapt, so be sure to check this page for updates.
Here’s what you need to know:

Tickets + Timed Entry

  • Purchase timed-entry tickets online before you visit
  • Timed entry will be enforced to help guest flow and capacity

Health + Safety

  • Face coverings are required for all guests 3+ and must cover guests’ mouth and nose at all times
  • Team members and signage will serve as friendly reminders to practice social distancing
  • If you’re not feeling well, please stay home

Experience

  • Our elevator will be limited to four guests per ride
  • Certain exhibit areas will remain off limits due to safety regulations

Tickets + Timed Entry

We’ve made some tweaks to our ticketing and entry process to help control capacity and keep everyone safe. 

  • Purchase tickets online before arriving at the Museum. You’ll be able to get in the “Have Tickets” line, self-scan, and walk right in.
  • You’ll be asked to pick an entry time, so confirm deets with your crew. If you’re a little late for this time, it’s ok for up to an hour. If you arrive early, hang back on the plaza or in your vehicle.
  • No groups larger than 10 (at least for the time being).
  • Prices are: $20 for adults (13-64), $13 for youth (2-12), and $18 for seniors (65+). Members general admission is free and so are children under 2.
  • For anyone eligible for a qualifying discount, please visit our Discount Portal to create an account for purchasing tickets online. For more information on programs visit the Discounts page.

Health + Safety

Face Coverings

As much as we love seeing your faces light up when you make a new discovery, we’re asking everyone over the age of 3 to please wear a mask, which covers your mouth and nose. Our staff will be rocking them, too.

Social Distancing

You know the rules by now: Keep a Velociraptor between you and those around you. If you forget or get caught up in the excitement of the exhibits (easy to do), we’ll have signage and staff members to offer reminders.

Hand Hygiene

The human hand is capable of a wide variety of functions, including being pretty germy. Keep your mitts clean by washing them frequently: wet, lather, and scrub for 20 seconds (the time it takes an Olympic sprinter to finish a 200m race).  

Elevator

Restrictions

No more than four humans (or one family unit) per ride, please. If you don’t need the elevator, we recommend using our T-rexalator and stairs to navigate to other levels. Let’s see who can get the most steps!

Good,

Clean Fun

In addition to extra Clorox 360 cleaning measures, we’ve tripled the number of hand sanitizing stations throughout the Museum. We’ve also got devices on the bathroom doors so you don’t have to touch the handles.

Staff Health

Checks

To ensure our team members are in tip-top shape, we’ll be performing general health checks, including taking their temperature daily. Anyone showing signs of a fever will be sent home.

Experience

You may notice a few changes from the last time you visited. And even the time before. We’re changing the experience based on guidelines so please check back before every visit as updates will be made.

  • The “Have Tickets” line is the place to be! Hop in at your designated entry time and scan yourself in for a contact-free experience.
  • Once inside, we recommend taking the escalator up and the stairs down to help control the flow of traffic. Plus, you get to see our T-rex at the top of the escalator and he misses all our guests.
  • Elevator capacity limits are set by state and local guidelines. The limit is 4 or one family unit per elevator so we highly encourage able-bodied Homo sapiens to get those steps in!
  • If you’re an early bird, we’ll ask you to wait outside on the plaza or in your vehicle to help us control capacity. If you’re late (it happens!), you can enter up to 1 hour after the entry time on your ticket.
  • In our bathrooms, we’ve installed some nifty hands-free door-opening devices and paper towels will take the place of hand dryers.
  • Water fountains will be closed for your health and safety but water bottles can be brought in or purchased at the Café. The Café will be open 11am-4pm.
  • The Café will offer a limited menu of tasty, packaged take-out items from 11am-4pm.
  • Guests can eat at socially distanced tables on the plaza outside.
  • Our brochures have gone digital: Use your phone and onsite signage as needed.
  • As Homo sapiens- we’re all connected. Please be kind and respectful of other guests and our staff by following guidelines.
  • For information on parking please click here
  • For directions please visit this page

In accordance with guidelines from state and local health officials, the following exhibits aren’t quite ready to reopen:

Lower Level
Balance Diet and Healthy Choices (Sports Hall)

Level 1
Hogland Foundation Theater

Level 2
Bio Lab (Being Human Hall)
Augmented Hand and Dinaledi Cave VR (Being Human Hall)
Change Your Voice & Voice Delay (Being Human Hall)
Sensing the Woods, Sensing the Desert, and Sensing the Prairie (Discovering Life)

Level 3
Life Underground (Life Hall)
Shale Voyager (Energy Hall)
AR Sandbox (Earth Hall)
Mineral Table Cart (Gem Hall)

Level 4
Paleo Scene Investigation (Life Then and Now)
Stargazing with a Planisphere (Universe Hall)

Level 4M
Hawk Vision and Bird Beak Challenge (Bird Hall)

Frequently Asked Questions

Find the answers to common questions here.

For the health and safety of our guests we’ll have special pathways guided by onsite signage, including designated Entrance, Exit, and ticket lines.

While in the Halls, onsite signage will also serve as a reminder to social distance, but guests will not be required to walk in specific pathways.

We also encourage guests to take the escalator to the top, Level 4, to start their visit.

As long as you’d like. Capacity will be controlled by limiting the number of tickets we sell.

We now enforce timed-ticketing for guests to enter the Museum. You have up to an hour after the ticketed entry time listed on your ticket to enter the Museum. If you miss your one-hour window, please see a Perot Museum staff member for assistance.

For the health and safety of guests and staff we require face coverings for guests 3 years of age and older. Face coverings must cover both mouth and nose at all times. 

The store will have reusable masks available for purchase. Pricing is $9.99 for youth and $12.99 adult.

We highly recommend members use the online member portal to reserve their tickets in advance and guarantee entry at their preferred time. If you need to look-up your login or reset password you can do so from the online member portal. For additional assistance email membership@perotmuseum. Note members may now purchase discounted parking vouchers at our new parking kiosks located in the atrium on the guest exit path.

Our Museum hours have changed a bit, we’re open:

Thursday, Friday + Saturday: 10am-5pm
(Member Only Access – Saturday: 9am – 10am)

Sunday: 11am – 5pm
(Member Only Access – Sunday 10am – 11am)

The Café will be open daily 11am-4pm 

You will receive two emails—the first is an order confirmation will confirm your ticket purchase. The second, which will arrive a few minutes after the first, will contain your tickets as a PDF attachment with the subject line “Your Perot Museum Ticket”

If you don’t see the second email in your inbox please check your spam folder.

If they do not appear in your inbox or spam folder please email info@perotmuseum.org and someone will assist you.

In accordance with guidelines from state and local health officials, some exhibits and areas, such as the Moody Family Children’s Museum and the Hoglund Theater aren’t quite ready to reopen. Full list here.

Wheelchairs are available free of charge on a first-come, first-serve basis. Please see a member of the Box Office team to check one out for your visit. We will have a designated drop-off location as you exit. Note: Wheelchairs are sanitized in between uses.

  1. Museum general admission is $20 for adults (13-64), $13 for youth (2-12) and $18 for seniors (65+). Museum general admission is free for members – Basic one year memberships start at $95 for two adults and $130 for families with children (2-17). Children under 2 are always free.

Members of a participating ASTC Travel Passport Program institution or with local reciprocity – Heard Natural Science Museum & Wildlife Sanctuary (Roadrunner level or above) and Fort Worth Science Museum of Science and History (Wonder level or above) – receive free general admission for up to two adults and any children in the household (age 17 and under). ASTC/local reciprocity must be validated on-site by presenting your membership card and a valid ID at the Box Office.

No outside food or beverages are allowed in the Museum, with the exception of bottled water. The Café will be open for takeout from 11am-4pm.

Food and beverages from the Café can be enjoyed outside at socially-distanced tables on the plaza on a first come first serve basis.

Bottled water (personal bottles or purchased) is allowed in the Museum.

For your health and safety our water fountains are currently disabled, but water can be purchased at the Café. The Café will be open 11am-4pm.

Yes, guests can re-enter the Museum after visiting the store, Café or exiting the main doors. Upon re-entry, guests should go back through the “Have Tickets” line and self-scan in.

Yes, we have highly visible, professional cleaning teams will use medical-grade materials to disinfect exhibit halls, main spaces and restrooms every 45 minutes throughout the day. We have also tripled the amount of hand-sanitizing stations that will be easily accessible at key points in the Museum.

Both the Café and the Museum Store will be open. The Café will have a limited menu of options to choose from and be open 11am-4pm. Guests are encouraged to eat outside on the Plaza which is adjacent to the Café. There will be limited seating available inside on a first come, first serve basis for those with special needs. Please know you may only gain entry to the Café through inside the Museum. At this time, we are strongly encouraging cashless payment.

For fast and efficient CityPass redemption, please head to our Box Office. There is a CityPass kiosk located at the bottom of the entry ramp where you can independently scan your digital or physical City Pass booklets. If you have a third-party CityPass voucher that needs to be redeemed in exchange for booklets, please see a Box Office team member.

 

At this time we are not accepting reservations for groups of 10 or more to provide the safest experience for our staff and guests. Please continue to check back for updates.

The main Museum parking lot is located under Woodall Rodgers Freeway off Broom St. Pricing for nonmembers is $10 per car and can be purchased at the stand alone kiosk or upon exiting the lot. Discounted member pricing is $5 per car and can only be purchased inside the Museum at a Kiosk or at the Box Office. Parking rates are valid until one hour AFTER the Museum closes, at which time event parking rates apply. A variety of other parking lots are available in the area surrounding the Museum. These lots are not affiliated with the Museum, and pricing ranges from $10-$20.

Perot Museum of Nature and Science in Victory Park 2201 N. Field Street Dallas, TX 75201. For driving directions click here.

Thank you for asking! We recommend guests read all materials on the website to prepare for their visit. It’s also important to purchase tickets online ahead of time to ensure you can visit during your preferred time. Please also note the important health and safety requirements, such as face covering, social distancing, and hand hygiene. Also, if you are feeling sick or displaying any symptoms, please stay home.

Ready to amaze your brain?

We can’t wait to see you!

© 2020 Perot Museum of Nature and Science | 2201 N. Field Street | Dallas, TX 75201 | 214.428.5555